Privacy Policy

Last Updated: 24 June 2025

At Creations by Mystic Pearl, your privacy is extremely important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from us.

1. Who We Are
Creations by Mystic Pearl is a UK-based business specialising in handmade jewellery. You can contact us at:
Email: infomysticpearl@gmail.com

2. What Information We Collect
We may collect the following information when you interact with our website or social media:
- Your name and contact details (e.g., email, shipping address, phone number)
- Payment information (processed securely through third-party providers like PayPal, Stripe, or Wix)
- Order history
- IP address, browser type, and device data (via cookies and analytics tools)

3. How We Use Your Information
We use your information to:
- Process and ship your orders
- Respond to customer enquiries
- Send order updates and promotions (if you’ve opted in)
- Improve our products and services

We will never sell your data to third parties.

4. Sharing Your Data
We only share your data with trusted third parties as necessary to fulfill your order and operate our business:
- Payment processors (e.g. PayPal, Stripe)
- Delivery services (e.g. Royal Mail, Evri, Yodel etc)
- Platforms like TikTok, if you purchase via a marketplace

All partners are required to handle your data in compliance with UK GDPR.

5. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time

To exercise your rights, email us at infomysticpearl@gmail.com.

6. Cookies & Tracking
We use cookies to improve your browsing experience and collect anonymous analytics data. You can control cookie settings in your browser at any time.

7. Data Storage & Security
Your information is stored securely and only for as long as needed to fulfil your order or legal obligations.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page periodically for updates.